Privacy Policy

Overview and Commitment

nurexidaraq is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our financial awareness platform, or engage with our educational services.

We operate in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws. This policy applies to all personal information collected through our platform located at nurexidaraq.com and any related services we provide.

Information We Collect

We collect different types of information depending on how you interact with our platform. This includes information you provide directly, information collected automatically through your use of our services, and information from third-party sources where relevant.

We only collect information that is necessary for providing our services or that you voluntarily provide to enhance your experience. We will always inform you when we're collecting personal information and explain why we need it.

How We Use Your Information

Your personal information is used to deliver our financial education services effectively and improve your learning experience. We process your information for specific purposes, always ensuring we have a lawful basis for doing so under Australian privacy law.

We will not use your personal information for purposes other than those outlined in this policy without obtaining your explicit consent. Marketing communications are always sent with your permission, and you can opt out at any time.

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share your information in specific circumstances where it's necessary for service delivery or required by law.

All third parties we work with are carefully vetted and must agree to maintain the same level of privacy protection that we provide. We ensure that any data sharing arrangements comply with Australian privacy laws and international standards where applicable.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address evolving threats.

We use industry-standard encryption protocols to protect data in transit and at rest. Access to personal information is restricted to authorized personnel who need it to perform their job functions, and all staff members are trained on privacy obligations and security procedures.

In the unlikely event of a data breach that may result in serious harm, we will notify affected users and relevant authorities as required by Australian privacy law. We maintain incident response procedures to quickly identify, contain, and address any security incidents.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. We're committed to facilitating the exercise of these rights and will respond to your requests promptly and without charge, except in circumstances permitted by law.

To exercise these rights, please contact us using the information provided in the contact section. We may need to verify your identity before processing your request to ensure the security of your personal information.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods vary depending on the type of information and how it's used.

Learning progress data and course materials are typically retained while you maintain an active account and for a reasonable period afterward to allow account reactivation. Contact information may be retained longer to maintain our relationship and provide ongoing support.

When personal information is no longer needed, we securely delete or de-identify it according to our data retention schedule and applicable legal requirements. Some information may be retained longer where required by law or for legitimate business purposes such as financial record-keeping.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

We use essential cookies for basic site functionality, analytics cookies to understand how visitors interact with our platform, and preference cookies to remember your settings. You can control cookie settings through your browser, though disabling certain cookies may affect site functionality.

Third-party analytics tools may also place cookies on your device to help us understand user behavior and improve our services. These tools are configured to respect privacy settings and provide aggregated, anonymized data about site usage patterns.

International Data Transfers

While our primary operations are based in Australia, some of our service providers may be located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We only work with international service providers who demonstrate adequate privacy protections, either through adequacy decisions, standard contractual clauses, or other approved mechanisms under Australian privacy law. Your information receives the same level of protection regardless of where it's processed.

Children's Privacy

Our financial education platform is designed for adults and we do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

Parents and guardians who believe their child may have provided personal information to us should contact us immediately. We encourage parents to monitor their children's internet usage and to teach them about online privacy and security.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of material changes through email or prominent notices on our platform before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Continued use of our services after policy changes indicates your acceptance of the updated terms.

Previous versions of this policy are archived and available upon request. If you have questions about changes to our privacy practices, please contact us using the information provided below.